Our NDIS Program

May 9, 2016

Our NDIS program allows NDIS participants to have access to a wide range of house cleaning services. These services included house cleaning, teaching house cleaning, yard maintenance and linen services. We will work with you to design a service plan which benefits your goals and needs the most. Every client’s needs are different and we will sit down with you, listen to what you need done and observe the areas you need cleaned; before we provide a quote.

Our Team

We focus on stability and we will do our best to have the same cleaning team for each visit. We also encourage our staff to build a positive and healthy relationship between themselves and the participant. Our staff are comfortable working around people with all types of disabilities and different ethnic backgrounds.

The Process

Although we do take phone calls on 1300 806 555 it is best to submit your inquiry via email. Emailing allows us to have a paper trail and we can email you important links to information if needed. Once you email us, the process starts. We might call to confirm what you need and then we will set up an appointment to visit you at your home. During our visit we will quote you a price, go over what we will do and if needed give you tools to help communicate with us (such as a calendar and picture based job check-list).

Cleaning Services Explained

House Cleaning/Teaching House Cleaning

Our three levels of House Cleaning Services:

  • Full Clean: We clean everything top to bottom; inside cupboards and under furniture.
  • Standard Clean: We clean most things but we don’t clean inside cupboards and under furniture.
  • Economy Clean: We only clean high traffic areas and surfaces.

Ideally how it works is every new client gets a full clean. We’ll clean everything from bugs in light fixtures, sliding door rails, cobwebs in ducted air vents to grout stains. Our next visit be a week, two weeks or three weeks might be an economy clean (a fast clean only focused on high traffic areas). More than three weeks we might recommend a standard clean (not as intense as a full clean but it is detailed).

All of the above is the ideal cleaning plan, but we are flexible and understand all people including those on NDIS have different needs. If communication is hard for the NDIS participant we offer two tools to help remove the communication barrier. One is a cleaning calendar and the other is a cleaning chart. The cleaning calendar allows us together to fill out the times and dates we will be at the house, what should be cleaned that day and concerns. The cleaning chart is a picture based chart instructing us what the NDIS participant wants us to clean that day.

Teaching House Cleaning

When teaching house cleaning the participant might experience anxiety, annoyance, boredom, anger and a range of emotions; this is why we send out two cleaners per job. One cleaner teaches defusing the anxiety while the other cleaner focuses on cleaning the house. It is also noteworthy when teaching house cleaning we do have nonverbal charts and instructions to help explain the cleaning process.

Yard Maintenance

This is a standard service focusing on cutting the grass and trimming the edges.

Linen Service

We will wash your clothes for you at your house using your machinery. Dependent on your needs, we can separate washing and empty pockets. Items will be washed, dried and folded. The clean linen will be either put away or left in an agreed location.

Contact Sylla Cleaning expert

Sylla Cleaning have completed a Certificate III in cleaning and have many years of experience in the cleaning industry. We are very passionate about the quality of work we provide. If you need assistance in the NDIS program, feel free to contact us on 1300 806 555.

Our Recent Posts

  • Our NDIS Program
  • May 9, 2016
  • Cleaning a Range hood Grill
  • May 9, 2016
  • Cleaning Kitchen Tiles
  • May 9, 2016


  • May 2016


  • Audience Engagement Blog NDIS
    NDIS Cleaning

Cleaning a Range hood Grill

May 9, 2016

Recently had a sneak peek underneath the stove hood and it wasn’t pretty! The range hood certainly has been doing a great job at collecting the grease. Pretty nasty stuff.

So you’ve decided it’s time to clean the filters in the stove hood. It is important to clean them periodically so that they remain effective in collecting the grease and not getting blocked.

Here’s a step by step guide on how to clean the filters. Simply by using a good degreaser product, time and hot water.

Be sure to wear rubber gloves and eye protection.

What You Need

Very hot or boiling water Degreaser (highly recommend Ovenmate available at Abcoe) Non-abrasive scrub brush Micro fibre cloth Rubber gloves


Remove the filters from the hood: The filters should easily slide or pop out of the underside of the hood. Most have a metal loop you can grab to push the filter up and slide it out.

Place filters in sink: Wear Rubber Gloves. Generously spray the degreaser over the upside of the filter.

Let them soak: Allow the filters to soak for 3 minutes.

Scrub the filters: After soaking, take a non-abrasive scrub brush and scrub the filters. Add more degreaser to your brush if required while you scrub.

Rinse with hot water. Rinse the filter thoroughly in hot water.

Repeat on other side of the filter. Repeat steps 2 to 5 on the other side of the filter.

Rinse and dry: Rinse the filters thoroughly in hot water and dry with a paper towel or clean microfiber cloth.

Degrease the rest of the range hood. Generously spray the degreaser over the range hood and use a soft scrub sponge to remove grease.

Remove the cleaning product from the range hood. Rinse with a clean mico fibre cloth with hot water and remove chemical residue. Wipe with metal grain if required.

Replace the filters and repeat as needed: Put the filters back into the hood, and repeat as needed! Cleaning the filters once a month is a good maintenance strategy.

Contact Sylla Cleaning Experts

Sylla Cleaning have completed a Certificate III in cleaning and have many years of experience in the cleaning industry. we are very passionate about the quality of work we provide. If you need assistance in cleaning maintenance, feel free to contact us on 1300 806 555.

Cleaning Kitchen Tiles

May 9, 2016

Cooking is a messy job. While you’re cooking a delicious meal for your loved ones, grease is spattering all over the place. Removing grime and steam residue build up from kitchen tiles can be time-consuming and involves lots of scrubbing. Keep some of the following tips in mind when it comes to cleaning wall tiles to help restore your home to a clean and shiny state.

Keep to a cleaning Routine

Regular care and maintenance helps maintain tile cleanliness. If kept to a regular routine cleaning will be less time and physical effort. The longer those splatters and stains sit, the harder they’ll be to get off later.

How often you go deeper and give your walls, back splashes, and cupboards a more thorough cleaning depends on how often you cook and make greasy messes. The kitchen tends to get grimier than other places in the house.

The basic process is to soften grease and grime with a cleaning product, use a tile & grout scrubbing brush to clean the grout, a larger scrubbing tool over the tile surface and then clean with a microfiber cloth soaked in warm water, for tough grime spray the cleaning product on the cloth and wipe, the back of the scrub brush also has a scraper for tough spots. Finally, rinse the microfiber cloth and wipe down the tiles. Allow the tiles to dry and wipe with a warm wet microfiber cloth if you to remove any leftover residue that would attract dirt and grime.

What You Need

Warm water
Clean microfiber cloths
Rubber Gloves
Tile & Grout scrubbing brush
All-purpose scrubbing brush
Multi-Purpose Detergent Cleaner that contains Sodium Hydroxide
Spray bottle


While cooking remove any grease splatters or stains off kitchen surfaces immediately with a paper towel.

Wear Rubber gloves. Spray a Multi-Purpose Detergent Cleaner that contains Sodium Hydroxide generously on tiles. Allow to soak in for a thirty seconds.

Scrub grout using a tile & grout brush. For tough spots spray on brush and scrub.

Run a clean microfiber cloth under warm water and gently wipe grease splatters to soften and remove.

Soak microfiber cloth in bucket of warm water, wring out; and wipe down grease splatter and then gently wipe surface in a circular motion.

For stubborn grease stains, spray Multi-purpose Detergent Cleaner on scrubbing brush and scrub, use scraper on back of brush for tough grease.

Run a microfiber cloth under warm water and gently rinse surface.

Wring out microfiber cloth and wipe down surface remove residue product.

Dry surface with a clean microfiber cloth.

Avoid using undiluted concentrate cleaning products, which can ruin paint or stain other surfaces.

Always use rubber gloves and eye protection when spraying cleaning products. It’s best to spot test first and use gentle scrubbing motions to remove grease.

Contact Sylla Cleaning Experts

Sylla Cleaning have many years of experience in the cleaning industry. we are very passionate about the quality of work we provide. If you need assistance in cleaning maintenance, feel free to contact them on 1300 806 555.


May 2, 2017

With the help of Mission Providence, Fatmata and Mohamed Sylla started their cleaning business out of a frustration with other “dodgy” cleaning companies, and their own enjoyment in providing a high quality cleaning service.

Based on this commitment to quality, Sylla Cleaning has developed a strong reputation for excellence in only a short period of time.

In addition to providing a broad range of cleaning services including home, office, end-of-lease and construction, Sylla Cleaning have also recently been accepted as an approved NDIS (National Disability Insurance Scheme) provider.

As an NDIS provider, Sylla Cleaning can access the NDIS system and potentially reach up to 17,300 people with disability.

Sylla Cleaning can provide these people with direct cleaning and maintenance services. They can also teach, motivate and encourage people with disability to clean their own home.

Bettina Mitchell, NEIS National Operations Manager for Mission Providence commended Sylla Cleaning on their proactive approach to growing their business.

“Simply by modifying their service offering, Sylla Cleaning has positioned itself perfectly to attract more business,” Bettina said. “This is a fantastic achievement for a business that has only been running for a short period of time, and also a testament to Sylla Cleaning’s high quality standards. The NDIS only accepts providers that provide the highest quality services.”

Over 460,000 Australians will access the NDIS system over the next few years, creating a $22 billion dollar market. This provides an opportunity to create thousands of new jobs and businesses across the country.

“What’s best is Fatmata and Mohamed’s attitude to this opportunity,” Bettina said. “They genuinely love working with people, and want to empower their clients with disability to take greater control of their lives.”

For more information about Sylla Cleaning, please visit their website at www.syllacleaning.com.au


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